Data Deletion Policy

At GYAN VIDDYUT TECHNOLOGY OF INDIA, we respect your right to control your personal data. This Data Deletion Policy explains how you can request the deletion of your data from our applications and what happens when you make such a request.

1. Your Right to Data Deletion

Under the Digital Personal Data Protection Act, 2023 (India) and Google Play's Data Safety requirements, you have the right to request deletion of your personal data that we have collected through our applications.

2. How to Request Data Deletion

You can request data deletion through any of the following methods:

1. Online Form: Fill out the Data Deletion Request Form below
2. Email: Send a request to harshsamrat@gmail.com with the subject "Data Deletion Request"
3. In-App: Navigate to Settings → Privacy → Delete My Data within the app
4. Phone: Call us at +91 94121 94521

3. What Data Gets Deleted

Upon receiving your deletion request, the following data will be permanently deleted:

• Your account profile information (name, email, phone)
• Solar calculation history and saved reports
• AI chat history and saved interactions
• Constituency/area preferences and settings
• Grievance tracking data and submissions
• Usage preferences and app settings
• Any uploaded documents or images

4. Data We May Retain

Certain data may be retained even after a deletion request due to legal obligations:

• Transaction records: In-app purchase history (required by financial regulations)
• Legal compliance: Data required to comply with applicable laws
• Aggregated/anonymized data: Data that can no longer identify you

5. Processing Timeline

• Acknowledgment: Within 48 hours of receiving your request
• Identity Verification: We may ask you to verify your identity
• Data Deletion: Completed within 30 days of verification
• Confirmation: Email confirmation sent after deletion is complete

6. Consequences of Data Deletion

Please note that after data deletion:

• Your account will be permanently deactivated
• All saved calculations, reports, and chat history will be lost
• You will not be able to recover deleted data
• In-app purchases may not be recoverable
• You can create a new account, but previous data will not be available

7. Contact for Data Concerns

If you have any questions or concerns about data deletion:

• Email: harshsamrat@gmail.com
• Phone: +91 94121 94521
• Address: Haribhawan, 3 Railway Road, Babrala (Sambhal), UP — 243751